Support
Found a bug or have an idea? Email our support team and we'll get back to you.
Frequently Asked Questions
Is Spiryl therapy?
No. Spiryl is a self-help tool built on ideas from cognitive behavioural therapy. It can sit alongside therapy, but it isn't a replacement for professional care, and it can't diagnose anything.
Can I move my data to a new iPhone?
Not yet. Everything is stored only on the iPhone you use Spiryl on. iCloud sync is coming later, and this page will explain how to use it once it's here.
Why don't I see suggested thoughts or ladder steps?
Suggestions use Apple Intelligence on your device, so they only appear on iPhones that support it, with Apple Intelligence turned on in Settings. Everything else works without it.
How do I change or turn off the evening reminder?
Open You, tap the settings button and change the reminder time, or switch it off. It's skipped on days you've already checked in.
Why isn't Spiryl showing my sleep or steps?
Check that Spiryl is allowed to read Sleep, Exercise Minutes and Steps in the Health app, under Sharing, then Apps. You can also tap "Sync now" in Spiryl's settings.
How do I start over?
In settings, choose "Erase everything and start over". This removes every check-in, challenge, reframe and entry from your iPhone, and it can't be undone.